Service status

Disruptions via Tele2 and Telia fixed

18:02 17-02-2021

Dear Customers, 

The disruptions via Tele 2 and Telia networks are now fixed, and all should work as usual again. 

Thank you again for your patience! Have a nice evening! 

The Support team

Continued disruption on Tele2 and Telia networks

15:02 17-02-2021

Dear Customers, 

We have received reports that there remains some disruption with some networks - the ones we now of are Telia and Tele 2. The websites can however be reached via other networks that those two. We are working on resolving this and will be back with more info shortly. 

Thank you for your continued patience!

The Support team

 

Services are now completely restored

12:02 17-02-2021

Dear Customers, 

All services are now restored and all websites and email should work as usual. 
Contact support right away if you are still experiencing issues or suspect that something has not been fixed so we can help you solve it quickly.

Thank you so much for all your patience and understanding. Hope you have a lovely afternoon!

The Support team

Traffic to affected websites will be opened shortly

12:02 17-02-2021

Dear Customers,

We have now gotten confirmation from our technicians that they have started allowing traffic again after the DDOS attack. This is done gradually to ensure the safety of our environment, so you can expect to have the affected sites back up and running again starting in 15-20 minutes. We will get back to you with confirmation once all services are back.  

A big thank you for your patience, we are almost there!

The Support team

Work continues - hopefully resolved tonight

21:02 16-02-2021

Dear Customers, 

We now have a prognosis, we hope to finish the work and have the affected websites back up and running during the night. 

Thank you for your continued patience! 
The Support Team

Email is back up, websites still down

13:02 16-02-2021

Dear Customers,

Email is back up and running on the affected server, however websites are still down. We aren't able to give a confident prognosis at this time, but will get back to you with info as soon as we know how long this may take to resolve.

A big thank you again for your patience! 

The Support team

We are still working on stopping the attack

10:02 16-02-2021

Dear Customers, 

One of our servers is still down and is affecting some customers email and websites. The work of stopping the attack continues. Where possible we are moving affected services to an unaffected server.  

We will update you further as soon as we can.

Thank you for your continued patience and understanding, we are working as fast as we can! 

The Support team

DDOS attack on one of our servers!

08:02 16-02-2021

 

Dear Customers, 

This morning we had a DDOS attack on one of our servers, this has caused issues in some of our services and we are now working on stopping the attack as soon as possible. 

We thank you for your patience and understanding! 

The Support team


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