Knowledge Center

What happens when I cancel my subscription?

Domain subscription

There are several different scenarios that finally lead to domain being expired or transferred away that are ultimate events that make domain not being managed by Svenska Domäner registrar any more and send domain subscription to Cancelled (final) state.

Regular cancellation processing

If there is an explicit regular cancellation request system will be instructed to not try to renew domain subscription automatically. That means no renewal invoice for this subscription will be generated in the future and if there is any it will be removed from the system. During this period between cancellation request and due date, domain subscription will be in the state Pending Cancellation and cancellation request can be revoked at any point free of charge.

After cancellation has been requested domain will continue working as before until due date when

  • It will be automatically inactivated if it is not expired yet. This scenario is only possible for domains with sub-year subscription periods. Note that ordering domains with such subscription periods is no longer available but support for existing domain subscriptions will continue. Read bellow about cancellation after inactivation.
  • It will go to Cancelled state if it is expired. In this case, it can be redeemed up till 3 months later.
Immediate cancellation processing

This scenario assumes an explicit immediate cancellation request where domain will be inactivated immediately. Read bellow about cancellation after inactivation.

Cancellation of unpaid subscription

If you don't pay your subscription, after detection that domain is expired, no renewal invoice for this subscription will be generated in the future and current one that couldn’t be paid will be removed from the system. Status of the subscription goes to Cancelled. In this case, domain subscription can be redeemed up till 3 months later.

Transfer out cancellation

In this case, the system will be instructed to not try to renew subscription automatically. That means no renewal invoice for this subscription will be generated in the future and if there is any it will be removed from the system. Status of the subscription goes to Cancelled. Not that in this case subscription cannot be redeemed back because it is transferred away.

Cancellation after inactivation

While being inactive domain subscription is not available for usage but it is not expired. After detection that domain is expired, it will go to Cancelled state. In this case, it can be redeemed up till 3 months later.

Service subscription

There are several different scenarios that finally lead to service being terminated that is un ultimate event that makes service subscription being sent to Cancelled (final) state.

Regular cancellation processing

If there is an explicit regular cancellation request system will be instructed to not try to renew service subscription automatically. That means no renewal invoice for this subscription will be generated in the future and if there is any it will be removed from the system. During this period between cancellation request and due date, service subscription will be in the state Pending Cancellation and cancellation request can be revoked at any point free of charge.

After cancellation has been requested domain will continue working as before until due date when

  • Service will be downgraded to free Domain Account while preserving DNS and forwarding functionality and data if it is connected with Premium domain. Further handling of Domain Account is bound to the lifecycle of the connected domain.
  • Service will be terminated and it's status changed to Cancelled if is connected to Cheap domain or not connected to any domain at all. In this case, it can be redeemed up till 30 days later.
Immediate cancellation processing

This scenario assumes an explicit immediate cancellation request where the system will be instructed to not try to renew service subscription automatically, any existing unpaid invoices will be removed and service will be terminated immediately. In this case, service subscription can be redeemed up till 30 days later.

Cancellation after inactivation

While being inactive service subscription is not available for usage but it is still not terminated until 90 days after subscription due date when

  • Service will be downgraded to free Domain Account while preserving DNS and forwarding functionality and data if it is connected with Premium domain. Further handling of Domain Account is bound to the lifecycle of the connected domain.
  • Service will be terminated and it's status changed to Cancelled if is connected to Cheap domain or not connected to any domain at all. In this case, it can be redeemed up till 30 days later.

0% find this article helpful.

Login to give us feedback


Processing...