Knowledge Center

How can I revoke my cancellation request?

You can revoke subscription cancellation request from my pages if the subscription is in Pending Cancellation state.

  1. Navigate to service's main page or Navigate to domain's main page depending on subscription type.
  2. You'll see a message with information that your subscription is about to be cancelled. Press the button "Regret cancellation."
  3. Confirm by pressing the button "Proceed."
  4. You should see a success message if everything went trough.

Your service will continue working as before except that system will continue invoicing given subscription.

After revocation of cancellation, subscription state is changing from Pending Cancellation to Active again.

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