How can we help?
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Calendar, Contacts, ActiveSync
- Android - sync calendar, contacts and email
- How to create a shared mailbox in SOGo webmail?
- How to import an address book in SOGo webmail?
- How to manage an address book in SOGo webmail?
- How to manage calendars in SOGo webmail?
- iPhone - sync calendar, contacts and email
- Mac mail (iOS) - sync calendar, contacts and email
- Outlook (iOS) - sync calendar, contacts and email
- Outlook (Windows) - sync calendar, contacts and email
- Thunderbird - sync calendar, contacts and email
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Database
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DNS
- Can I manage DNS for my domain?
- How can I disable automatic renewal of my subscription?
- How can I reactivate my inactivated subscription?
- How can I redeem my cancelled subscription?
- How can I revoke my cancellation request?
- How can I view/edit nameservers for domain?
- How do I cancel a service/domain?
- How to activate DNSSEC for your domain?
- How to add DNSSEC DS record?
- How to deactivate DNSSEC for your domain?
- How to export DNS/forwarders data?
- How to import DNS/forwarders data?
- How to manage the DNS zone for my domain?
- How to navigate to service’s main page?
- How to resolve issue with DNS?
- How to safely change DNS with DNSSEC activated?
- How to upgrade my service?
- What happens after my order?
- What happens if I don’t pay my subscription?
- What happens when system inactivates my subscription?
- What happens with my domain/service when I cancel my subscription?
- What is DNS?
- What is DNSSEC?
- What is Domain Account?
- What is domain/service subscription?
- What is multidomain service?
- Why am I receiving notifications about inactivation of my subscription?*
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Domains
- Can I change the name of my domain?
- Can I manage DNS for my domain?
- How can I disable automatic renewal of my subscription?
- How can I reactivate my inactivated subscription?
- How can I redeem my cancelled subscription?
- How can I revoke my cancellation request?
- How can I view/edit nameservers for domain?
- How do I cancel a service/domain?
- How to change ownership of a domain name?
- How to connect domain with service?
- How to export DNS/forwarders data?
- How to import DNS/forwarders data?
- How to manage the DNS zone for my domain?
- How to navigate to domain’s main page?
- How to reconnect domain with another service?
- How to renew my subscription for a longer period?
- How to resolve issue with DNS?
- How to switch from Premium to Cheap domain name?
- How to transfer a domain from Svenska Domäner to a different registrar?
- How to transfer your domain to us?
- How to update my customer information and registered domain information (Whois)?
- Parked (Alias) vs Additional domain (Website)
- The email address I have registered on my customer account is no longer valid, how do I update it?
- What happens after my order?
- What happens if I don’t pay my subscription?
- What happens when system inactivates my subscription?
- What happens with my domain/service when I cancel my subscription?
- What is domain/service subscription?
- What is the difference between Premium and Cheap domains?
- Why am I receiving notifications about inactivation of my subscription?*
- Why do I have different prices for my domains?
- Why has there been a lot of weird characters added to my domain name?
- Why is my domain still regarded as "Available" after I have placed my order?
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Economy
- 30-days money back guarantee
- Can I get a copy of invoice?
- Can I merge all my services in one invoice?
- How do I change from paper invoice to PDF invoice?
- How do I find my invoices?
- How do I pay an invoice?
- How do I register a new card for recurring payments?
- How do I remove my card?
- How to enable/disable safe crediting?
- How to navigate to invoice’s main page?
- How to set address invoice (paper invoice) is sent to?
- I have overpaid an invoice, how do I get the exceeding amount back?
- I have received invoice (paper invoice) from Svenska Domäner
- My invoices are sent to the wrong address, how do I change address?
- What address will my invoices be sent to?
- What is safe crediting?
- What is the difference between a paper invoice and a PDF invoice?
- What methods of payment do you accept?
- Why can´t I pay with Invoice?
- Why have I received a letter from Svenska Domäner Hosting AB?
- Why have I received notification about card expiration?
- Why have I recieved an invoice?
- Why I received notification about activation of safe crediting?
- Show Remaining Articles ( 8 ) Collapse Articles
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Email
- General settings for e-mail
- How can I disable automatic renewal of my subscription?
- How can I reactivate my inactivated subscription?
- How can I redeem my cancelled subscription?
- How can I revoke my cancellation request?
- How do I add a signature to my emails (webmail)?
- How do I cancel a service/domain?
- How do I change password for an email address?
- How do I create an email account?
- How many emails I can send per hour?
- How to deal with SpamExperts Quarantine Reports?
- How to navigate to service’s main page?
- How to set out of office auto responder?
- How to upgrade my service?
- I cannot connect to my incoming or outgoing email server
- What happens after my order?
- What happens if I don’t pay my subscription?
- What happens when system inactivates my subscription?
- What happens with my domain/service when I cancel my subscription?
- What is domain/service subscription?
- What is multidomain service?
- What is the difference between "POP" and "IMAP"?
- Where can I read my e-mail?
- Why am I receiving notifications about inactivation of my subscription?*
- Why my email is not working?
- Why my IP is blocked for email service?
- Show Remaining Articles ( 11 ) Collapse Articles
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Email set up guides
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Forms
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My Account
- Can I change the password for my account?
- How to navigate to domain’s main page?
- How to navigate to invoice’s main page?
- How to navigate to service’s main page?
- How to update my customer information and registered domain information (Whois)?
- How to upgrade my service?
- I have filled in the correct information, how come I still cannot log in to cPanel?
- I have forgotten my password?
- I'm not receiving any emails from you, why?
- The email address I have registered on my customer account is no longer valid, how do I update it?
- What is my contact address used for?
- Why should I upgrade to new services?
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Security
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SitePro Site builder
- How big should my background picture be when building with SitePro?
- How to add file (e.g. .pdf, .docx, .xlsx, .mp3, .gif, etc.) to the website with SitePro?
- How to add Google Analytics and Search Console (Webmaster Tools) with SitePro?
- How to add social buttons in SitePro?
- How to change background in SitePro?
- How to create e-commerce site with SitePro?
- How to insert Google Maps using SitePro?
- How to make my site responsive in SitePro?
- How to resize my image in SitePro?
- How to use SitePro site builder?
- Why can't I add a new items in Wide/Tablet/Mobile website versions of my SitePro site?
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SSL-certificate
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Terms of usage
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Web hosting / Website
- E-Commerce (Electronic Commerce)
- How can I disable automatic renewal of my subscription?
- How can I reactivate my inactivated subscription?
- How can I redeem my cancelled subscription?
- How can I revoke my cancellation request?
- How do I cancel a service/domain?
- How to change PHP version?
- How to create an FTP account?
- How to install software using 1-Click Application tool?
- How to install Wordpress through 1-Click-Install?
- How to navigate to service’s main page?
- How to upgrade my service?
- I have updated my website, why are the changes not showing?
- What e-commerce to choose?
- What happens after my order?
- What happens if I don’t pay my subscription?
- What happens when system inactivates my subscription?
- What happens with my domain/service when I cancel my subscription?
- What is domain/service subscription?
- What is multidomain service?
- What is web hosting?
- When visiting my webpage, all I see is a file structure
- Why am I receiving notifications about inactivation of my subscription?*
- Why my website does not appear on the Web?
- Show Remaining Articles ( 9 ) Collapse Articles
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Weebly Site builder
- How can I change my contact form email address in Weebly?
- How do I add a calendar to my site with Weebly?
- How do I add online-booking to my site?
- How do I add sections to my site?
- How do I add social buttons to my site with Weebly?
- How do I choose and change fonts with Weebly?
- How do I choose custom colors for a theme in Weebly?
- How do I create a Read more-link in Weebly?
- How do I create a site in multiple languages with Weebly?
- How do I customize my background i Weebly?
- How do I customize my website header in Weebly?
- How do I edit or delete a blog post in Weebly?
- How do I edit the footer in Weebly?
- How do I get started with the mobile app editor?
- How do I improve the site's search ranking with Weebly?
- How do I manage pages in Weebly?
- How do I move and adjust columns in Weebly?
- How do I navigate the Weebly editor, where do I find different tools?
- How do I publish my Weebly site?
- How do I save my work in Weebly?
- How do I set up a custom 404 page with Weebly?
- How do I start building my site with Weebly?
- How do I un-publish my site in Weebly?
- How do I undo a change in Weebly?
- How do I upload videos in HD with Weebly?
- How do I verify my Weebly site with search engines?
- How to add a color gradient background with Weebly?
- How to add a logo to your site with Weebly?
- How to add images to a site?
- How to add images to a site?
- How to add links to files and pages with Weebly?
- How to create a blog post with Weebly?
- How to create pages and navigation in Weebly?
- How to start a blog with Weebly?
- How to switch and manage themes in Weebly?
- How to use content elements in Weebly?
- How to use the audio player in Weebly?
- I have already installed the Weebly app, but can’t access my site, how do I log in?
- Why am I not receiving my contact form submissions with Weebly?
- Why can't I upload images or files in Weebly?
- Why can’t I see my site on the Weebly app?
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I have forgotten my password?
Table of Contents
If you have forgotten your password, you can easily set a new one by pressing the link “Forgot your password” HERE. Fill in your registered e-mail address and press “Send reset link” button. We will send you password reset link via email. Open it and on the following screen set new password.
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