Knowledge Center

How can I reactivate my inactivated subscription?

You can reactivate inactivated subscription from my pages automatically.

  1. Navigate to service's main page or Navigate to domain's main page depending on subscription type.
  2. You'll see a message with information that your subscription is deactivated. Press the button "Re-activate."
  3. Confirmation message shows with explanation how much reactivation will cost.
  4. If you are satisfied confirm by pressing the button "Proceed."
  5. You will be redirected to resumption invoice page if everything went trough.

After request, an invoice is automatically generated and in addition to resumption fee, it will contain invoicing of subscription for the whole period subscription was inactive up to the next due date that is bigger than the current date.

Note that you can always come back later and pay resumption invoice.

If resumption invoice is not paid within 10 days, the system will automatically clean it up.

After payment of generated resumption invoice, the subscription will be resumed automatically.

In case of service resumption, services (such are mail or hosting) will be resumed immediately. In case of domain resumption, domain’s DNS will be unlocked which might take up to 24 hours.

Subscription returns back to Active state.

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